Our mission is to build the AI operating system for Internet service providers in Latin America.
We democratize access to artificial intelligence so that technical support is no longer the bottleneck to your growth.
— The UNIVERSAL PROBLEM
More conversations than any team can handle.
After sitting down to talk with over 200 Internet Providers across Latin America, we discovered an uncomfortable truth: they all suffer from the same pain. They have more conversations than they can handle both humanly and financially.
It can't be that only large telecommunications corporations with infinite budgets are the only ones capable of providing fast, high-quality support. No customer should have to wait hours on a phone line or chat for a technical response.
— FROM FRICTION TO MAGIC
We don’t build bots. We build members of your team.
Our clients name their AI agents Lucy, Emma, or Aby. We know we’re changing the industry standard when end users come to the ISP’s physical office saying:
"Hi, I’m looking for Lucy. I talked to her on WhatsApp and she was super kind."
THE TWO AHA! MOMENTS
01 The Activation
The moment they activate Zelty and see on the screen how the AI handles, diagnoses, and resolves a real technical conversation without any human intervention.
02 The Cutoff Date
The day that was historically synonymous with chaos, overloaded lines, and stressed technicians becomes just another Tuesday. Zelty absorbs the massive flood of tickets.
— PARADIGM SHIFT
From reactive support to AI-First ISP.
THE OLD MODEL
Reactive. Costly. Human-dependent.
Support was reactive, extremely costly, and relied on expanding increasingly large human teams to handle operational chaos.
THE AI-FIRST ISP
Proactive. Scalable. 24/7.
With Generative Artificial Intelligence, support becomes proactive, infinitely scalable, and available 24/7 across all channels without the need to increase headcount.
— THE ZELTY PATH
Enable the region's first AI-First ISP.
We firmly believe there is a new and better way to operate an ISP. Our ultimate goal is to enable the region's first AI-First ISP: a company capable of attracting, selling, supporting, retaining, and billing... all autonomously integrated into a single platform.
We aim to absorb 100% of the chaos around your billing dates and reduce failed technical visits to zero.
We know it's a long journey built step by step. That's why we've started by mastering the foundation: building the best native AI Agents to automate complex technical support, sales, and daily administrative tasks.
Meet our management team.
Meet the people guiding Zelty towards our mission.
Fabian Leon Ortega
CEO & Founder
Juan David Rodriguez
Co-founder
Karen Vales
Business Development Manager
Luis Castillo
Digital Product Designer
Ready to put your customer support on autopilot?
Transform your customer support like AirFibra did. Automate, scale, and amaze your customers 24/7.
Schedule a Zelty demo
2026 Zelty.ai - AI Platform for WISPs, ISPs, and Telcos
Try Demo
Our mission is to build the AI operating system for Internet service providers in Latin America.
We democratize access to artificial intelligence so that technical support is no longer the bottleneck to your growth.
— The UNIVERSAL PROBLEM
More conversations than any team can handle.
After sitting down to talk with over 200 Internet Providers across Latin America, we discovered an uncomfortable truth: they all suffer from the same pain. They have more conversations than they can handle both humanly and financially.
It can't be that only large telecommunications corporations with infinite budgets are the only ones capable of providing fast, high-quality support. No customer should have to wait hours on a phone line or chat for a technical response.
— FROM FRICTION TO MAGIC
We don’t build bots. We build members of your team.
Our clients name their AI agents Lucy, Emma, or Aby. We know we’re changing the industry standard when end users come to the ISP’s physical office saying:
"Hi, I’m looking for Lucy. I talked to her on WhatsApp and she was super kind."
THE TWO AHA! MOMENTS
01 The Activation
The moment they activate Zelty and see on the screen how the AI handles, diagnoses, and resolves a real technical conversation without any human intervention.
02 The Cutoff Date
The day that was historically synonymous with chaos, overloaded lines, and stressed technicians becomes just another Tuesday. Zelty absorbs the massive flood of tickets.
— PARADIGM SHIFT
From reactive support to AI-First ISP.
THE OLD MODEL
Reactive. Costly. Human-dependent.
Support was reactive, extremely costly, and relied on expanding increasingly large human teams to handle operational chaos.
THE AI-FIRST ISP
Proactive. Scalable. 24/7.
With Generative Artificial Intelligence, support becomes proactive, infinitely scalable, and available 24/7 across all channels without the need to increase headcount.
— THE ZELTY PATH
Enable the region's first AI-First ISP.
We firmly believe there is a new and better way to operate an ISP. Our ultimate goal is to enable the region's first AI-First ISP: a company capable of attracting, selling, supporting, retaining, and billing... all autonomously integrated into a single platform.
We aim to absorb 100% of the chaos around your billing dates and reduce failed technical visits to zero.
We know it's a long journey built step by step. That's why we've started by mastering the foundation: building the best native AI Agents to automate complex technical support, sales, and daily administrative tasks.
Meet our management team.
Meet the people guiding Zelty towards our mission.
Fabian Leon Ortega
CEO & Founder
Juan David Rodriguez
Co-founder
Karen Vales
Business Development Manager
Luis Castillo
Digital Product Designer
Ready to put your customer support on autopilot?
Transform your customer support like AirFibra did. Automate, scale, and amaze your customers 24/7.
Schedule a Zelty demo
2026 Zelty.ai - AI Platform for WISPs, ISPs, and Telcos
Login
Try Demo
Our mission is to build the AI operating system for Internet service providers in Latin America.
We democratize access to artificial intelligence so that technical support is no longer the bottleneck to your growth.
— The UNIVERSAL PROBLEM
More conversations than any team can handle.
After sitting down to talk with over 200 Internet Providers across Latin America, we discovered an uncomfortable truth: they all suffer from the same pain. They have more conversations than they can handle both humanly and financially.
It can't be that only large telecommunications corporations with infinite budgets are the only ones capable of providing fast, high-quality support. No customer should have to wait hours on a phone line or chat for a technical response.
— FROM FRICTION TO MAGIC
We don’t build bots. We build members of your team.
Our clients name their AI agents Lucy, Emma, or Aby. We know we’re changing the industry standard when end users come to the ISP’s physical office saying:
"Hi, I’m looking for Lucy. I talked to her on WhatsApp and she was super kind."
THE TWO AHA! MOMENTS
01 The Activation
The moment they activate Zelty and see on the screen how the AI handles, diagnoses, and resolves a real technical conversation without any human intervention.
02 The Cutoff Date
The day that was historically synonymous with chaos, overloaded lines, and stressed technicians becomes just another Tuesday. Zelty absorbs the massive flood of tickets.
— PARADIGM SHIFT
From reactive support to AI-First ISP.
THE OLD MODEL
Reactive. Costly. Human-dependent.
Support was reactive, extremely costly, and relied on expanding increasingly large human teams to handle operational chaos.
THE AI-FIRST ISP
Proactive. Scalable. 24/7.
With Generative Artificial Intelligence, support becomes proactive, infinitely scalable, and available 24/7 across all channels without the need to increase headcount.
— THE ZELTY PATH
Enable the region's first AI-First ISP.
We firmly believe there is a new and better way to operate an ISP. Our ultimate goal is to enable the region's first AI-First ISP: a company capable of attracting, selling, supporting, retaining, and billing... all autonomously integrated into a single platform.
We aim to absorb 100% of the chaos around your billing dates and reduce failed technical visits to zero.
We know it's a long journey built step by step. That's why we've started by mastering the foundation: building the best native AI Agents to automate complex technical support, sales, and daily administrative tasks.
Meet our management team.
Meet the people guiding Zelty toward our mission.
Fabian Leon Ortega
CEO & Founder
Juan David Rodriguez
Co-founder
Karen Vales
Business Development Manager
Luis Castillo
Digital Product Designer
Ready to put your customer support on autopilot?
Transform your customer support like AirFibra did. Automate, scale, and amaze your customers 24/7.
Schedule a Zelty demo
2026 Zelty.ai - AI Platform for WISPs, ISPs, and Telcos